Need help and support with your mental health and wellbeing?
In an emergency
​If you or someone else has a life-threatening condition, injury, or illness, or is struggling with their mental health and is at risk of physical harm, call 999 or go to A&E now.
If you need urgent help
If you require urgent help with your mental health or physical wellbeing, but it's not an emergency, you can get help from NHS 111 online at www.111.nhs.uk or by calling 111.
If you need help and support and it's not urgent
For all other non-urgent concerns, you should contact your GP, who will be able to treat you or signpost you to an appropriate organisation.
For further help, support and advice, check out our signposting list.
Remember, your mental health and wellbeing is important, and you will not be wasting anyone's time by asking for help and support!
Our Signposting List!
Emotional Wellbeing and Mental Health
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Mental Health Foundation
‘We take a public mental health approach to prevention, finding solutions for individuals, those at risk, and for society, in order to improve everyone’s mental wellbeing.’
Website: www.mentalhealth.org.uk
Mind
‘We change minds across England and Wales by making mental health an everyday priority. By standing up to the injustices – in healthcare, in work, in law – which make life harder for those of us with mental health problems.’
Telephone: Infoline (non-crisis): 0300 123 3393 (Available Monday to Friday, 9am to 6pm)
Website: www.mind.org.uk
Rethink Mental Illness
‘We work tirelessly to transform the lives of everyone severely affected by mental illness, and how our nation approaches mental illness. We provide over 200 services, 140 local support groups and run campaigns that bring about real change.’
Telephone: 0808 801 0525 (Available Monday to Friday, 9.30am to 4pm, excluding bank holidays)
Website: www.rethink.org
SANE
‘SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.’
Telephone: SANEline 0300 304 7000 (Available 4pm to 10pm, 365 days a year)
Website: www.sane.org.uk
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Campaign Against Living Miserably- CALM
‘At CALM we’re here to change the conversation on mental health and suicide.’
Telephone: 0800 58 58 58 (Available 5pm to midnight, 365 days a year)
Website: www.thecalmzone.net
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Mental Health Crisis and Emotional Support
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Samaritans
‘We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.
Samaritans is not only for the moment of crisis, we’re taking action to prevent the crisis.’
Telephone: 116 123 (Free 24-hour helpline)
Website: www.samaritans.org
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Shout Crisis
‘Shout is the UK's first and only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.’
Textline 85258
Website: www.giveusashout.org
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PAPYRUS
'PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.’
Telephone: HOPElineUK (for those who are, or care for those under 35 years) 0800 068 4141 (Available 24 hours a day, 365 days a year)
Website: www.papyrus-uk.org
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Children's Mental Health and Emotional Wellbeing
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Childline
'Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.'
Telephone: 0800 1111 for children (Free 24 hour helpline)
Website: www.childline.org.uk
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Kooth
‘Kooth is a free, safe and anonymous online wellbeing service for children and young people.’
(Available 24 hours a day, 7 days a week)
Website: www.kooth.com
YoungMinds
‘We provide young people with tools to look after their mental health. Our website is full of advice and information on what to do if you're struggling with how you feel. We empower parents and adults who work with young people, to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.’
Telephone: Parents’ helpline (supporting those up to 25 years old) 0808 802 5544 (Available Monday to Friday, 9.30am to 4pm)
Website: www.youngminds.org.uk
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Counselling Services
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Relate
'We’re the largest provider of relationship support in England and Wales and we help millions of people every year to strengthen the relationships that mean the most to them. Our services include relationship counselling for individuals and couples, family counselling, counselling for children and young people and sex therapy.'
Contact details for local Relate Centres are available on the website, once you have input your postcode.
Website: www.relate.org.uk
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Neurodiversity and Learning Disabillities
National Autism Society
'We are here to transform lives and change attitudes to help create a society that works for autistic people.'
Website: www.autism.org.uk
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ADHD UK
'ADHD UK was founded in 2020 with a mission to help those affected by ADHD – either those that have the condition or people close to them: family, friends, employers, and co-workers.'
Website: www.adhduk.co.uk
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Mencap
'Everything we do is about valuing and supporting people with a learning disability, and their families and carers.
Our vision is a world where people with a learning disability are valued equally, listened to and included.'
Telephone: 020 7454 0454 (Available Monday to Friday, 9am to 5pm). Advice line for those with learning disabilities and their parents/carers: 0808 808 1111
Website: www.mencap.org.uk
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LGBTQ+
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Stonewall
'At Stonewall, we stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full.'
Website: www.stonewall.org.uk
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Mindout
'MindOut is a mental health service run by and for lesbians, gay, bisexual, trans and queer people with experience of mental health issues. We work to improve the mental health and wellbeing of LGBTQ communities and to make mental health a community concern.'
Telephone: Befriending service requests: 01273 234 839 (confidential answerphone)
Website: www.mindout.org.uk
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Legal Advice and Debt Management
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Citizen's Advice
'We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem. Our national charity and network of local charities offer confidential advice online, over the phone, and in person, for free.' Advice offered surrounding benefits, work, debt and money, consumer rights, housing, family, law and courts, immigration and health.
Telephone: Adviceline (England): 0800 144 8848 Advicelink (Wales): 0800 702 2020 (Available Monday to Friday 9am to 5pm, excluding bank holidays)
Website: www.citizensadvice.org.uk
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Step Change
'Our team of debt experts help hundreds of thousand of people a year to deal with their debt problems. With 30 years experience, you can be confident that we can provide the advice and support you need to achieve long-term financial control. We offer free, flexible debt advice that is based on a comprehensive assessment of your situation. We'll then provide practical help and support for however long it’s needed.'
Telephone: 0800 138 1111 (Available Monday to Friday 8am to 8pm and Saturday 9am to 2pm)
(Online debt advice service available 24 hours a day, 365 days a year)
Website: www.stepchange.org
Child Abuse
NSPCC
‘We're the UK's leading children’s charity. We’ve been looking out for children for over 130 years’. ‘Support and tips to help you keep children safe. From advice on children’s mental health to staying safe online, support for parents and what to do if you’re worried about a child.’
Telephone: 0808 800 5000 for adults concerned about a child (Available Monday to Friday 10am to 8pm)
Website: www.nspcc.org.uk
Domestic Abuse
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Refuge
‘Refuge is the largest specialist domestic abuse organisation in the UK.’
Telephone: 0808 2000 247 (24-hour helpline)
Website: www.refuge.org.uk
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Men's Advice Line (Respect)
'Men’s Advice Line is a team of friendly Advisors who will listen and believe you. Our team are available to offer you non-judgmental support, practical advice and information. Our focus is to increase the safety of men experiencing domestic abuse (and the safety of any children) by providing confidential support.'
Telephone: support line 0808 8010327 (Available Monday to Friday, 10am to 5pm)
Website: www.mensadviceline.org.uk
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Sexual Violence and Abuse
Rape Crisis
‘Rape Crisis England & Wales is the feminist charity working to end sexual violence and abuse.’
Telephone: 0808 500 2222 (24 hour helpline)
Website: www.rapecrisis.org.uk
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Alcohol and Drug Misuse
Alcoholics Anonymous- AA
‘AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics who turn to the Fellowship for help.’
Telephone: 0800 917 7650 (24-hour helpline)
Website: www.alcoholics-anonymous.org.uk
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Frank
'The FRANK service specifically addresses the objective to reduce demand, by preventing people from taking drugs in the first place. The strategy highlights that young people in particular need quality drug education to provide thorough knowledge of the effects and harms, and to give them skills and confidence to reject drugs.'
Telephone: 0300 123 6600 (Available 24 hours a day, 365 days a year)
Textline: 82111
Website: www.talktofrank.com
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Sexual Health
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Brook
'Brook is a charity supporting people with their sexual health and wellbeing. We offer a range of services to support our mission of helping people to live healthier lives. We believe excellent sexual health, mental health and wellbeing is a right. We will continue to fight for a society that welcomes everyone and trusts people to make decisions about their health, their bodies and their identities.'
Website: www.brook.org.uk
Eating Disorders and Body Dysmorphia
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Beat Eating Disorders
'We are the UK’s eating disorder charity. Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.'
Telephone support helplines-
England- 0808 801 0677
Scotland- 0808 801 0432
Wales- 0808 801 0433
Northern Ireland- 0808 801 0434
Helplines are open 365 days a year from 1pm – 9pm during the week, and 5pm–9pm on weekends and bank holidays.
Website: www.beateatingdisorders.org.uk
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Body Dysmorphic Disorder Foundation
'We aim to advance education and understanding of Body Dysmorphia Disorder- BDD. We support research into BDD and its treatments. Whilst we are based in the UK, our reach is international and we are proud to be the only charity for BDD in the world.'
Email support at support@bddfoundation.org
Website: www.bddfoundation.org
Illnesses and Medical Conditions
Alzheimer’s Society
‘At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today, and providing hope for the future.’
Telephone: 0333 150 3456 (Monday to Wednesday: 9am to 8pm, Thursday and Friday: 9am to 5pm, weekends: 10am to 4pm)
Website: www.alzheimers.org.uk
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Macmillan Cancer Support
'Macmillan Cancer Support is here to do whatever it takes to support people living with cancer.'
Telephone: Support Line 0808 808 0000 (Available 8am to 8pm, 7 days a week)
Website: www.macmillan.org.uk
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Marie Curie
‘Care and support through terminal illness’.
0800 090 2309 Available 8am-6pm Monday to Friday, and 11am-5pm on Saturdays.
Website: www.mariecurie.org.uk
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Asthma and Lung UK
'At Asthma + Lung UK, we believe that every breath matters - and that the right to breathe freely applies to everybody, regardless of income, age, ethnicity, gender, or background.'
Telephone: 0300 222 5800 (Available Monday to Friday, 9am to 5pm)
Website: www.asthmaandlung.org.uk
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British Heart Foundation
'We fund around £100 million of research each year into all heart and circulatory diseases and the things that cause them.'
Telephone: 0300 330 3322 (Available Monday to Friday, 9am to 5pm)
Website: www.bhf.org.uk
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Allergy UK
'We are the leading national patient charity for people living with all types of allergy. We work with government, professional bodies, healthcare professionals and corporates towards our vision and to help improve the lives of the millions of people with allergic disease.'
Helpline: 01322 619898
Website: www.allergyuk.org
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Bereavement
Children's Bereavement Centre
'The Children’s Bereavement Centre is run by a committed team of friendly, supportive and professional people who are passionate about helping children and young people to cope with the grieving process brought on by the death or terminal illness diagnosis that has a prognosis of a year or less for survival of someone close.' Offering information online, and support via telephone. Providing group and one to one support to those living in the East Midlands.
Telephone: 01636 551739 (Available Monday to Friday, 9am to 5pm)
Website: www.childrensbereavementcentre.co.uk
Cruse Bereavement Care
‘We help people through one of the most painful times in life – with bereavement support, information and campaigning.’
Telephone: 0808 808 1677 (Available Monday and Friday, 9.30am to 5pm, Tuesday to Thursday 9.30am to 8pm)
Website: www.cruse.org.uk